Customer Feedback - Near or Far Bus and Coach

Schools - Feedback

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Hi Rod,

Thank you for your support yesterday, We appreciate your professionalism which contributed to a happy and successful excursion. Please pass on our appreciation to John as well.


 T

Hi Rod,

You guys were great last year, thankyou for your transport and being wonderful with the kids.

(J.D)

 Thank you again for everything, this has been by far the best experience I have had with any bus company throughout the whole process.  

(A.H)

 

HI Rod,

We just wanted to say thank you for making our excursion day such a success.  We are extremely impressed with your service and the way you interacted with the children and staff throughout the day.

We will certainly recommend you to our colleagues in other schools.

We had a fantastic day and this was mostly due to the service you provided.

Thank you,

(K.C)


 It certainly was a great day. A bus trip is always better when the bus driver is friendly and kind. Thanks 

(S.C)


Rod, some feedback for you - from one of our teachers. "This bus was spick and span, so nice and clean and the driver was just great with the kids. He gave a comminterary whilst driving in the city and we learned so much. Please book them again"

Wedding Transport / Special Occasions - Feedback

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Thank YOU Rod, I received nothing but great compliments about how fabulous you were and how smooth and just outright happy you made the whole experience. THANK YOU!!!

I’m not sure what the $100 refers to, but whatever it is please keep it J !

Maybe for drinks for the fabulous Near or Far team?

Honestly you have been amazing to work with, and hopefully we will have another joyous occasion down the track that will require your services.


 Hi Rod,

Thanks so much for last night 

Really appreciate you getting our guests to the venue and back safely.

Thanks again,

A.


 Hi Rod!

Can I just say, it was so lovely to officially meet you after the wedding last weekend!

Thank you so much for everything in the lead up to the day - you were so easy to communicate with, super responsive and a really friendly person, which is always lovely! Everyone was so appreciative of the buses and were so impressed with your company. We are definitely recommending you - you guys are awesome!
Wow! What a lovely bus, thankyou for looking after us tonight.

I hope you have a lovely weekend!

Warmest regards,

Brooke & Ben


Community / Rail Replacement Feedback

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Saying the service was impeccable would be an understatement. The driver went out of his way to ensure a comfortable, safe and fun ride, even under pressure circumstances.

Thank you so much for sending my Nalgene bottle via post after me. Thank you for being so empathetic and generous! 


Thanks for a friendly, reliable service when the Springwood train line was down today. Much appreciated.


 Myself and 3 friends were stranded with emergency an unannounced  track work between Glenbrook and Springwood. We waited while tree separate rail buses told us it was too hard to carry our bikes then along came Rod and without any fuss made it happen. We observed on our journey up the mountains that Rod would go the extra mile to ensure people knew what their options were,
as the rail signage was non existent and very frustrating. Well done Rod, you turned our afternoon from a nightmare to being great.
 


I hope I have the correct bus company. On Friday afternoon myself & 2 friends were travelling to Blackheath from Sydney when we had a flat tyre. We had this lovely bus driver pull over to help us damsels in distress by changing the tyre for us. Unfortunately I don't know his name , but I just want to give him our heartfelt thanks for helping us out. Regards Barb 


Just wanted to say again how thankful we were to you this week and how much the whole camp appreciated your services. I'm so thankful to God for providing us with such a professional, kind and accommodating driver for this camp. 


 Thanks for a friendly, reliable service when the Springwood train line was down today. Much appreciated. 


 We were lucky enough to have Rod and Paul help us out of a sticky road side situation. Cannot thank them enough for being so very kind, professional and great value for a laugh. Would absolutely recommend Near or Far Bus and Coach. You will have fantastic service! 


 


OOSH and Vacation Care - Feedback

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The last vacation went really well. Everything went really smoothly and we had no issues at all, as always:) 


Your driver was enthusiastic, very accommodating and lovely. Thankyou, we had a great day.

(K.H.)


 We used your buses for our last vacation care and we looking forward to using your service more in our future school holiday programs.  

(S.K)


Our Customers are Everything......

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Our customers and community are our company.  We encourage equity and fairness for all. Everyone is welcome! Near or Far Bus and Coach strives to provide the very best service and experience possible. We pride ourselves on being trusted and reputable. If we ever get it wrong, please let us know. We work hard to provide competitive pricing for all members of our community. Safety, service and maintenance will always be our priority. We simply are striving to provide the best for Western Sydney Bus Charter and Blue Mountains Bus Charter.



Feedback from our valued Seniors

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Hi Rodney, a BIG thankyou for getting mum's guests to and from Sydney yesterday. So many commented on your experienced driving and manouvering skills. Three of these comments came from 1 current Chief Police Inspector and 2 retired Police Inspectors. Without you we wouldn't have got them there at all. It was lovely to meet Justine and the girls. Justine was amazing and we appreciated her help so much.

Thanks Rodney xxxx

(L.K.)